Product trade-in

Apply a trade-in against a product on an existing subscription. You declare the item taken back: its name, photo and buyback value. We subtract that value from the product's unit price. The line keeps its start date and history. Only its unit price changes, and the customer's monthly payment is recomputed from that date onward.

The buyback value is excl. VAT. It must be greater than zero and cannot exceed the product's current unit price. Trade-in works on single-unit lines only.

Availability depends on your plan. Contact GreenLeaze to enable it on your account.

How it works

1. Preview the trade-in to see the new monthly payment and whether a supplier credit note is required.
2. Create the trade-in. If the subscription was not yet invoiced, we send the validation link to the customer right away.
3. If the subscription was already invoiced, the trade-in waits in pending-credit-note status. Upload a credit note for the difference, or a full credit if you plan to re-invoice. Once you upload it, we send the validation link to the customer.
4. The customer validates the trade-in. The new price applies from the validation date.